[Singapore] What is a Verified Badge?
From 29 May 2023 onwards, some users may be required to verify their identity and phone number before they can chat and/or list on the Android App. As part of our continuous efforts to enhance our platform to provide a conducive marketplace experience for our users, we regularly experiment with different ways to create a safer marketplace, including but not limited to verifying the identity of some users.
What is a Verified Badge?
Verified Badge helps users to identify buyers and sellers on our platform that have performed complete verification on their accounts.
This means that the user is ID verified, mobile verified and email verified.
How do I get a Verified Badge?
Users can get a Verified Badge by completing all 3 required verification methods: SingPass identity verification, phone verification and email verification. Follow these steps to complete the 3 verification methods:
- Go to the “Me” tab
- Select “Verify” on your profile
- Complete all 3 verification methods to receive the Verified Badge (Completed verification methods have a green tick displayed)
Is this available for all users?
This feature is only available for users based in Singapore.
Is it definitely safe to transact with a user who has a Verified Badge?
Having a Verified Badge does not provide complete assurance that transacting with the user is safe. You are advised to protect yourself by following our safety tips and using Carousell Protection.