How do I verify my email address?

One of the most vital steps in the account registration process is verifying your email!

When you first sign up for Carousell, an email titled "Verify your email on Carousell" will be sent to your email address. Click on the link in the verification email to verify your account.

If you don't see the verification email, check your junk mail or spam folder as the verification email might have ended up there. If you're using Gmail, check your 'Social' and 'Promotions' tabs too!

If you are still unable to find the verification email, you may want to request for a resend here.

Why do I need to verify my email address?

Verifying your account will allow you to confirm ownership of that email address. Doing so will make account recovery much easier if anything were to happen to your account and you would need help with the recovery. Having a verified email address also ensures that you receive essential emails from us such as security notices, or password reset emails.

Also, having a verified email address will earn you a badge on your Carousell profile page, adding credibility to your profile!