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  1. Carousell Help Centre
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  3. Policies

Policies

  • Policies for Professional Accounts
  • Third Party Code of Business Conduct and Ethics
  • Terms of Service
  • [Malaysia] Terms of Service
  • [Taiwan] Terms of Service
  • [Hong Kong] Terms of Service
  • [Singapore] Safety policy
  • Privacy Policy
  • [Malaysia] Privacy Policy
  • [Philippines] Privacy Policy
  • [Taiwan] Privacy Policy
  • Carousell's Counterfeit Policy
  • CarouBiz - Terms & Conditions
  • Manage How We Share Your Information
  • New Project Category Disclaimer and Purposes of Personal Data collected
  • Purposes of Personal Data Collected in Property Services and/or Lead Forms
  • Purposes of Personal Data Collected in Insurance Services and/or Lead Forms
  • Purposes of Personal Data Collected, Used or Disclosed in Sell Forms
  • Carousell Ad Policy
  • [Malaysia] Collection of information in compliance with Consumer Protection (Electronic Trade Transaction) Regulations 2024 Act
  • [Singapore] Advertisers
  • [Hong Kong] Advertisers
  • [Malaysia] Advertisers
  • [Philippines] Advertisers
  • [Taiwan] Advertisers
  • Manage Your Advertising Preferences
  • Lead Gen Terms with Property Merchants
  • Abusive Buyer Policy for on-platform payment
  • [Singapore] What's changing in Carousell's account policy?
  • [Singapore] Master Terms and Conditions for Rental +
  • [Singapore] Standard Terms and Conditions for Carousell Certified Electronics Program
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Customer support

  • 6AM - 12AM, Monday to Sunday
    (Hong Kong, Indonesia, Malaysia, Philippines, Singapore, Taiwan)

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