[Malaysia] My buyer did not click on 'I have received item'
Not to worry! Even if your buyer did not click on 'I have received my item' or forgot to do so, a Carousell Protection order will still be automatically completed after 2 days from the day item was estimated to be delivered, if the delivery is tracked within our system with a valid tracking code.
For orders that are delivered without a valid tracking code entered into our system, the order will automatically complete after 9 days from the day item is mailed out.
Payment will then be moved from Pending Balance to Available Balance.