[Malaysia] My buyer did not click on 'I have received item'
Not to worry! Even if your buyer did not click on 'I have received my item' or forgot to do so, a Carousell Protection order will still be automatically completed after 2 days (from the day item was estimated to be delivered).
For normal mail, the order will automatically complete after 9 days from the day item is mailed out.
Payment will then be moved from Pending Balance to Available Balance.