[Malaysia] My buyer did not click on 'I have received item'
Not to worry! Even if your buyer did not click on 'I have received item' or forgot to do so, the order will still be automatically completed after 9 days (from the day item is mailed out). Payment will then be moved from Pending Balance to Available Balance.
For example,
7 Nov: Seller tapped on “Item mailed out”
12 Nov: Buyer received the item but did not click on 'I have received item'
16 Nov: Order will be automatically completed and you'll receive the payment in your Available Balance