Please ensure you have set up your Balance before you may transfer the funds in your Balance to your bank account.
Here are the steps to transfer your Balance to your bank account:
- Go to your profile ('Me' tab)
- Go to 'Balance'
- Tap on the Settings icon on the top right-hand corner
- If your Balance has been set up successfully, you should see your name on this page
- Select your default transfer method, by adding a bank account or debit card
- Go back to 'My Balance' page
- Tap 'Transfer to bank account'
It takes about 1-3 working days for the money to be transferred to the bank account.