[Malaysia] Buyer Protection for Meet-ups

Starting 24 January 2024, sellers will be able to list with just the 'Meet-up' deal method. Previously, we required sellers to add at least 1 other delivery method to enable the 'Meet-up' deal method.

Simply select 'Meet-up' as your deal method after you have enabled the 'Buy' button. 

Once an order is placed, there will be an auto-chat message created between you and your buyer.  You may chat with your buyers to schedule a convenient location and time to meet. Once confirmed, meet up with your buyer to deal! 

It is important to note that sellers should only confirm a deal if both parties can agree on a meet-up time and place as the deal cannot be cancelled once you have clicked "Confirm deal".

Upon meet-up, please make sure to ask your buyer to check the item before tapping “l have received my item”. 

For sellers: Even if your buyer did not click on 'I have received my item' or forgot to do so, the order will still be automatically completed, 9 days after you've confirmed the meet-up. Read more about ‘My buyer did not click on 'I have received item'.