[Malaysia] How do I disable Buyer Protection?
The ‘Buy’ button is introduced for a safer and more convenient way to buy and sell. . And as a seller, you should enable the ‘Buy’ button on your listings so buyers can pay via Carousell to confirm the deal. This ensures that you only deal with genuine buyers! You’ll receive your earnings once your buyer receives their order. We strongly encourage you to enable the ‘Buy’ button on your listings so that Carousell may also step in to assist you in event of a dispute.
When you enable the ‘Buy’ button, you get to:
However, we do understand that there may be certain circumstances where you might want to disable the ‘Buy’ button, for example if you would like to accommodate listings which are on a consignment or pre-order basis.
To disable the ‘Buy’ button, you may simply select Edit listing > List with ‘Buy’ Button beta > toggle to Disable listing.