How do I leave a review for a buyer or seller?

Leaving reviews for one another is one of the best ways we can help each other! Praise a fellow Carouseller for an exceptional experience or let them know if there are ways they can improve. Help our community by sharing your experience with others!

Here are the steps to leaving a review:

  1. If you're a Buyer, select 'Make Offer'
  2. If you're a Seller, select 'Accept Offer' 
  3. Thereafter, you should see a 'Leave Review' button

Both buyers and sellers have 14 days to leave a review. After 14 days, you will no longer be able to leave a review for that transaction.

The review you have left will not be published until the other party leaves theirs, or until 14 days have passed. Once published, reviews cannot be deleted.

For more information, you may read our Ratings and Reviews Policy

What do I rate and review on?

Your Carousell transaction begins the moment you interact with your buyer/seller.

As a buyer, you’ll be prompted to rate your seller for the following criteria (on a scale of 1 to 5 stars):

  • Communication
  • Coordination of meetup/delivery
  • Actual item to description

As a seller, you’ll be prompted to rate your buyer for the following criteria (on a scale of 1 to 5 stars):

  • Communication
  • Coordination of meetup/delivery
  • Coordination of payment
Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.