Setting default delivery configuration for your ‘Buy’ button listings
To configure a default delivery method to all your ‘Buy’ button listings, go to your profile page > ‘See all’ icon > ‘Selling preferences’ > Default delivery methods.
From this page, you may enable the delivery method for all your listings in bulk. You can choose to apply to all of your current active listings or set it as default (for the next time you list).
Delivery can only be arranged for listings when the 'Buy' button is enabled. The categories that allow you to list items with the 'Buy' button are as follows:
- Categories you can list with 'Buy' button - Singapore
- Categories you can list with 'Buy' button - Hong Kong
Standard delivery (Carousell Offical Delivery)
If you select Standard delivery, Carousell Official Delivery method will be configured for all your active listings by default.
Arrange your own delivery
The other delivery option would be to add your own preferred courier. This will be known as Custom delivery. You can set your delivery timeline up to a maximum of 30 working days and set the delivery to be free or buyer pays.
Similarly, all your listings will be enabled with the default delivery configuration.
Note the changes as of 13 May 2024 with regards to Standard delivery and Custom delivery. Standard delivery refers to Carousell official delivery only. Custom delivery would be seller-arranged delivery.
To change the delivery method for an individual listing, you may tap on the individual listing and edit the delivery method from the sell form. Note that any changes you make on the sell form will override the default delivery method set.
If you wish to disable the default delivery configuration, simply toggle left.
An email* will be sent to you to notify the changes of the delivery configured to your listings, whether it is successful or failed. If there are listings which fail to have Standard delivery enabled as it's default, it is likely that the parcel dimensions exceeded what is acceptable.
*Do ensure that email notification settings in your profile is enabled