In this pilot program, we are launching the ability to ‘Add to Cart’ for listings from selected sellers. If you are part of this program, read on to find out more!
How do I know if i’m selected for the ‘Add to Cart’ beta launch
You would have received a direct message from us (@carousell_sg) on the 30 January, as well as an official email on 02 February.
Which listings can buyers add to cart?
Your buyers can add any of your listings enabled with the ‘Buy’ button to Cart. If they are just looking to purchase 1 item, they can also click ‘Buy’ straight and check out like before
How will delivery be like for Cart orders
Buyers can only select a delivery/deal method that is available on all the listings they added to Cart. To ensure that your buyers can easily checkout multiple items from you, we recommend that you set similar deal methods for your ‘Buy’ button enabled listings. Otherwise, they may have to split the orders in order to check out.
Delivery fees for your buyers will depend on the delivery method they chose, and the total number of items / dimensions of their order.
- For orders via ‘Arrange delivery myself’’, such as Standard/Express/Same day or Custom delivery
- Delivery fee of each listings in Cart will added to the combined total
- For orders via ‘Carousell official delivery’
- Delivery fee will be based on the chargeable weight bucket after we combine the estimated weight
Find out more about the delivery fee calculations over here.
How do I set up delivery promos?
To encourage your buyers to buy more from you, you can also choose to offer Delivery promotions of either 50% or 100% off delivery fees with a minimum quantity/order value criteria.
Find out more about delivery promos over here
How do I identify Cart orders?
Simply in your Order Details Page, if you see more than 1 listing in the order, it means that the buyer has ordered multiple items from you. Remember
We will soon expand this feature to the rest of our users, stay tuned for new developments and ensure that you update your app to the latest version to be able to get the latest features from Carousell.