What is custom quota?
You can now increase your general category quota by buying custom quota bundles with Carousell Coins. This allows you to enjoy the flexibility of increasing your quota as you need, to list more at a time. Choose to increase your quota by just 1, or in bundles of 5, 10, 20, 30, 40, or 50. Each bundle will have a validity of 1 year from the date of purchase.
*Custom quota is only available in the Singapore, Malaysia and Hong Kong marketplace for selected categories
Can I purchase more than 1 custom quota bundle?
Yes, you can.
At any point of time, your total quota will be the sum of:
- Free category-based general listing quota
- Purchased custom quota bundles in the respective categories
Will my quota be freed up if an active listing is sold/deleted/marked as inactive?
Deleting or marking a listing as sold/reserved does not free up the used quota. Recategorising your listing from one category to another does not free up the used quota in the former category as well.
What is the validity of each custom quota?
Purchased quota is valid for 1 year from the date of purchase.
*All purchased custom quotas are non-refundable, so choose what suits your selling needs!
What happens when my custom quota expires?
Expired custom quota can no longer be utilised and there will be no refunds for unused quotas.
How can I check my eligible quota and manage my listings?
We’ve made it easy to keep track of your quota! Just go to your profile page (‘Me tab’) and tap on ‘Manage listings’ to check on your quota usage. You may also bulk mark your listings as active or inactive from this page.