How do I buy on Carousell?

To buy an item, simply select the listing you're interested in, followed by the “Chat” button.

In your chat conversation with a Carouseller, you can now start asking the seller more questions about the item, request for more photos, and more on details of how the deal will proceed!

As Carousell is a marketplace for buyers and sellers to connect, users are free to decide on the kind of arrangements that they prefer or suits them best. Here are a few suggestions on how to carry out deals:

  1. Meet-up and cash on delivery
  2. Bank transfer and mailing*

Once details of the deal have been confirmed and agreed upon both users, proceed to make an offer for the item.

To make an offer, simply perform the steps outlined below:

  1. In the chat with the seller, select "Make Offer"
  2. Then, select the price and enter the price agreed upon (if it's not the stated price)
  3. Select "Make Offer"
  4. Select "Submit Offer" to confirm, and you're done!

Upon the seller’s acceptance of your offer, both you and the seller can now leave a review for each other to share your transactional experience!

How do I make payment to the seller?

Carousell is primarily a platform to allow buyers and sellers to connect through buying and selling, we provide the opportunity for both our buyers and sellers to come to an agreement as to which payment method would be most suitable for both parties!

As such, the payment method will be decided by buyers and sellers themselves. The following are suggested methods to make payment:

  • Cash on delivery/Meet-up
  • Bank transfer

More interested to sell an item instead? Check out our guide on Selling on Carousell.

*Contact your local postal service providers for more information on postage rates

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