What is Estimated Revenue?

This feature is only available for Singapore and Hong Kong users. 

How is my estimated revenue calculated?

Our system automatically detects and estimates your revenue based on your completed transactions from chats and through the ‘Buy’ button.  

Your estimated revenue breakdown for each transaction includes:

• Sold price

• Quantity

• Price of other items (if applicable) 

Your estimated revenue from transactions made via chats and the ‘Buy’ button is typically updated within a few days after the transaction is completed.

Is this feature available to all sellers?

No, this feature is exclusively available to Professional Accounts* and CarouBiz subscribers.

*For the SG article on Professional Accounts, please refer to this link. For the HK article on Professional Accounts, please refer to this link.

Is the estimated revenue 100% accurate?

While we strive for high accuracy, these estimates are based on AI calculations and may not always reflect your actual earnings. However, they provide a close approximation, helping you track your financial performance without manual calculation.

Can I update my estimated revenue?

Yes, you can request to edit the revenue via the transaction details page and we will review it accordingly.

What happens if I have a refund or cancellation for transactions via chats?

Our system tracks estimated revenue based on transactions made through chats. If any of these are later refunded or cancelled, you can submit a modification request for that specific transaction.

What about payments received through the "Buy" button?

Any orders cancelled via the 'Buy' button will be automatically updated in the system.

Can I view my estimated revenue for previous months?

Yes, you can view your monthly estimated revenue for the past 3 months.