What is Buyer Magnet?

Buyer Magnet is a promotional tool aimed at increasing the visibility of listings and attracting buyers. If your Buyer Magnet order doesn't lead to a Buyer Magnet Sale* within 30 days, you won't be charged for using this feature. This feature is currently available in Singapore, Hong Kong and Malaysia. 

*A “Buyer Magnet Sale” is defined as any of the following: (a) the creation of a Buyer Protection order, regardless of whether the transaction is subsequently refunded, canceled, and/or disputed; (b) the marking of a listing as sold; or (c) confirmation by the seller that a buyer was found through Carousell, whether the transaction occurred on or off the platform

Buyer Magnet boosts your listings by placing them in high-visibility areas and showcasing them to buyers who are most likely to be interested.

To set up Buyer Magnet, simply link your credit or debit card. In the event that a Buyer Magnet order leads to a Buyer Magnet Sale, a Buyer Magnet fee of 2% of the listing price will be charged, with a minimum of SGD 0.50 (HKD 4 for Hong Kong and RM 2.00 for Malaysia]) capped at SGD 30 (HKD 200 for Hong Kong, and RM 200 for Malaysia).

What happens after I set up Buyer Magnet?

Once you have set up Buyer Magnet, you can view the performance of your listing from the Listing Insights page. 

You will notice that we have triggered Bumps or Spotlights to boost your listings to attract more buyers. 

If a Buyer Magnet Sale is made, the Buyer Magnet fee will be immediately deducted from your credit or debit card. You may refer to your coins history page for the charge. You can access this through your Profile > Coins page. 

Once I have set up Buyer Magnet, can I choose to disable it?

Once you set up Buyer Magnet, your listing will automatically be promoted. As such, you will not be able to disable Buyer Magnet.

What happens if my listing is not sold?

If there is no Buyer Magnet Sale within 30 days from the day the Buyer Magnet is activated, the Buyer Magnet will be stopped and the authorisation charge initially held by your credit/ debit card will automatically drop off your credit/ debit card statement.

What happens if my listing is removed due to moderation?

If your listing was moderated and removed, you will not be charged for Buyer Magnet and the authorisation charge initially held by your credit/ debit card will automatically drop off your credit/ debit card statement after 30 days.