Goodbye to upfront payments! We're changing the way you pay for your Spotlight campaigns (in a good way!).
What has changed?
Instead of allocating a fixed amount of Carousell Coins to pay for your Spotlight and receiving refunds for unused Coins, sellers will only pay after clicks get delivered to your listing. Coins will be deducted on a daily basis from your Coin balance when your listing get clicks. All you need is a minimum of 100 Coins (min. 20 Coins for Hong Kong, Malaysia and Philippines markets) in your balance to start a Spotlight campaign!
If your Spotlight is paused, it could be due to:
- The daily Coin limit you have set for your Spotlight campaign has been reached
- Your Coin balance is now under 100 Coins. Please top-up your Carousell Coins and your Spotlight campaign will resume automatically.
For users in the Philippines, please note that Spotlight payments, when purchased as part of a package, will be charged in full upon purchase.