For Growing CarouBiz and above subscribers, you'll receive a monthly performance report via email to see an overview of the number of potential buyers reached, leads received and more. Discover insights for business growth such as which listings to promote, trending keywords and more!
When will I receive Business Analytics?
You'll receive it 30 days from your billing date, in the email you registered Carousell with. For example, if you subscribed to CarouBiz on 30 August, you'll receive your business analytics email on 30 September. If you've previously unsubscribed emails with us and don't receive the Business Analytics, let us know! If you have unsubscribed from CarouBiz, you will not be receiving it.
Note: CarouBiz Business Analytics and Carousell Rewards Seller Reports are different.
If you're not receiving the email, check for the following:
- Carousell App Settings > Notifications > Select these 3 under Email Notifications:
- Marketing and promotions
- Advertising from our partners
- Product updates
- Go to Settings > Edit Profile > Under Private Profile, your email address should be correct
- Search the term 'CarouBiz Business Analytics' in your email inbox
- Check spam/junk/trash folder in your email