Carousell Coins allow you to buy Carousell features like Bumps, Listing Fees and Spotlight.
Note: Carousell Coins is only available in Singapore, Philippines, Malaysia and Hong Kong marketplace.
How do Carousell Coins work?
It’s simple: you get Carousell Coins using money, and then use the Coins on Bumps, Listing Fees or Spotlight.
What can I buy using Carousell Coins?
Carousell Coins can be used to get Carousell features, like Bumps, Listing Fees or Spotlight. You can’t use Coins on other goods or services on the marketplace.
Do note that Carousell Coins bought in Singapore can only be used on listings in the Singapore marketplace.
How do Carousell Coins benefit me?
We’re giving bulk discounts when you get bigger bundles of Carousell Coins! You can now save up to 25% with Coins, compared to a normal in-app purchase.
How do I buy Coins?
Carousell Coins can be purchased via in-app purchase on our iOS or Android app and on web using credit card.
Are Bumps more expensive because of Carousell Coins?
No! In fact, with the discounts you get from getting bigger bundles of Carousell Coins, Bumps are now cheaper than before.
How do I check my Carousell Coin balance?
You can check your Carousell Coin balance on your profile page, by looking at the “Coins” tab.
Your Carousell Coin transaction history will be available soon, under the “History” tab of the Carousell Coins page.
Do Carousell Coins expire?
Yes.
Carousell Coins that are purchased will expire 12 months after they are added to your balance.
During special promotions or campaigns, Carousell Coins may be allocated to your account at no costs to you. Such free Carousell Coins will generally expire 30 days after they are added, unless otherwise stated in the relevant terms and conditions.
In other words, each bucket of Carousell Coins added to your balance will have its own expiry date. To ensure that you get the most out of your Carousell Coins, the Carousell Coins with the earliest expiry will always be spent first.
You can read more about it here!
Can I convert Carousell Coins back into money?
No. Carousell Coins are non-refundable, and can’t be converted back into money once purchased.
Can I transfer Carousell Coins to another Carousell Account/User?
No. Carousell Coins are non-transferable.
Are there any Terms of Service for the purchase of Carousell Coins?
Yes. You can read our full Terms of Service here.
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