Avoid these latest scams in Malaysia! We update these safety advisories regularly to share with users what to look out for and how to protect themselves.
If you come across any suspicious accounts, please report it to our team.
- [July 2023] Concert season is around the corner and concert ticket scams are on the rise. Ticket buyers are encouraged to verify the authenticity of the tickets before making any payment. Opt for meet-ups to check the tickets physically – cross check the name on the ticket with the seller's name. Carousell would like to remind users that tickets purchased from third-party vendors do not guarantee entry. Be wary when sellers try to get you to pay a deposit or in-full immediately to secure the tickets – scammers will try to create a false sense of urgency by claiming that they have other buyers lined up to get you to transfer to them as soon as possible.
- [February 2022] Received an offer for your item via bank account transfer, but the buyer then transfers you an amount higher than the agreed price? It could be a scam! They may seem just like any other regular buyer, but if they ask you to then transfer the extra amount back to them, do ensure the bank account number provided is the same as the original beneficiary bank account number used to transfer you the money. Alternatively, sellers can always suggest buyers make payment via Carousell Protection to avoid this situation.
- [January 2022] We’ve noticed a group of K-Wave scammers who sell photocard / K-Wave merchandise. Their listings are mostly titled WTS with a generic description, and these scammers typically only accept payment strictly via shopeepay, with no bank account or phone number provided to buyers in chat. Do exercise caution by keeping all transactions within the platform.
- [December 2021] Be careful when purchasing electronic gadgets and computer parts (e.g. Airpods, PSP, PS4, and other various PC parts such as Ryzen 5). There have been scammers who request for the buyer’s phone number to communicate on WhatsApp instead. They tend to provide photoshopped bank account images and tracking slips, luring buyers with authenticity and warranty proof, but ultimately failing to deliver and respond after payment is received. Do exercise precaution when purchasing such items by always using Carousell Protection or checking the user’s bank account/mobile number in the CCID portal - https://semakmule.rmp.gov.my/. Make sure to also keep all communication in-app so you have a record of the conversation if things go downhill.