If you have been facing a crash on your Carousell app on Android devices, where the Carousell app automatically closes each time you open it, please perform the following updates to fix the issue:
- Open Play Store on your Android device
- Search for “Android System WebView”
- Select Update
- Repeat the steps above for “Google Chrome”
For context, Google experienced an issue with WebView that caused some applications on Android to crash for some users. Google has also confirmed that the above steps would fix the issue.
If you still face crashes, please contact our support team here.