I'm seeing "Mobile number does not match the IP address" when I'm trying to sign-up

If you encounter the error “mobile does not match the IP address” after submitting your account registration form, this means that the mobile number you have entered conflicts with the network you're connected to.

As a workaround, register for an account using a different wifi network or if you're on mobile, use mobile data network when registering for an account. 

If you're still unable to successfully register for an account, download the Carousell mobile app from the Play Store or App Store and sign up for an account with just an email address. Download our app now by clicking here!

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