[Singapore] What is the Warranty Fee for Certified Mobile?

Certified devices have been thoroughly inspected by Carousell or Carousell Certified Partners to make sure they are fully functional. They come with a free 1-month warranty, however you may wish to extend this warranty duration. 

The warranty fee package ranges below; 

What does the warranty cover?

The  first month of warranty that comes free if you purchase through Carousell covers all product defects, both hardware and software that are not due to external factors.** This warranty coverage will be provided by your seller.
For the subsequent months of warranty (based on your warranty duration purchased),  the warranty would cover all defects except any consumable parts (e.g. batteries) or software, even if packaged, embedded in or sold with the device.

**The warranty will not cover damage caused by the customer or any other persons or impact. This includes (and is not exhaustive of) damage caused by third party products, force, misuse, abuse, accident, water, or any external factors and ordinary wear and tear such as corrosion, rust or stains, scratches, dents on the casing or paintwork. The warranty is only valid for orders transacted on Carousell with Carousell Protection and for products where the serial number remains intact.

Updated as of April 2023
We have sunset the InstantBuy program and replace it with Certified! If you had purchased an InstantBuy listing before the sunset, you will still be able to reap the benefits from the previous offerings that come with your InstantBuy purchase such as Returns and Warranty. The terms and conditions listed here will be applicable to your InstantBuy listings.