Frequently Used Messages and Images by Phishing Scammers on Carousell

Phishing scams use fake emails or websites to trick people into sharing sensitive information. They often impersonate official platforms and have some fake customer support or suspicious links. Given the persistent threat of phishing, recognizing these tactics is key to staying safe.

Below are some guidelines to help you, stay protected!

Reminder 1 - Carousell doesn't need your email address, Telegram/Whatsapp, phone number or redirect you outside the platform for transactions.

Please be guided on the following sample images below:

Example A

Sample Phishing Scam Messages:

TELEGRAM VARIATION!

1. Would you be so kind as to send the photos to my Te-legram? My username is Mikameak. The site isn’t loading them well. Thanks!
2. Can you forward these to my Txlegram? My handle is yuaichan3 (Emily Tan). They're not displaying properly here. Thanks!
3. Hey, the photos aren’t loading for me — could you send them to my T-legram? My username’s zhtnggg. Thanks a bunch!
4. The images aren’t loading on my side. Could you send them to my TeIlegram? My username is zhtnggg. I’d really appreciate it!

WHATSAPP VARIATION!

1. Hi, I would like to buy but I am little bit busy now, Can u vvhatts ap me? ̶5̶ ̶7̶ ̶9̶ ̶6̶ ̶4̶ ̶9̶ ̶4̶ ̶5̶ for better communication, thanks
   
2. hai tulis saya di whatsapp boleh? I saya nak beli 60...11.....6830....3109

3. Your item has been purchased! Congratulations
   To receive payment, please contact us

   ⚠️You should be verified via WhatsApp
   Write to the number provided
   ⬇️⬇️⬇️

   WS - 6️⃣0️⃣1️⃣.....1️⃣1️⃣3️⃣.....3️⃣5️⃣9️⃣......1️⃣6️⃣4️⃣
   ‼️ You have 30 minutes left to successfully complete the verification process. If you ignore this procedure, we will block your account in accordance with rule 2.16 of our app rules.
   Carousell support bot

EMAIL VARIATION!

1. Alright but i try to pay via buy button and they asked to enter sellers's E-mai|. Can u send it here?
2. Write your e- maul. I'll need it when I place my order.
3. Can you provide me your Emai this chat so I confirm pay and deal ?
    
4. I want to buy and clicked the Buy button but Carous asked me for your em al, please write it to me here
5. Chat: I need enter your E📧 to confirm, write me this here please
6. Text your e m a l@ address in this chat please and after that i will be able to pay.
    

Reminder 2 - The following Images does not belong to Carousell. Be cautious of any that ask for your email or send links redirecting you to third-party sites that could be phishing scams.

Example A

Reminder 3 - Carousell does not have multiple chat support, so there's no need to visit other suspicious websites. Here's the official link for Carousell's chat support and ticket form: Ticket form.

Please refer to the Official Carousell chat support and form below:

Fake chat support below

Example A