Frequently Used Messages and Images by Phishing Scammers on Carousell

Phishing scams use fake emails or websites to trick people into sharing sensitive information. They often impersonate official platforms and have some fake customer support or suspicious links. Given the persistent threat of phishing, recognizing these tactics is key to staying safe.

Below are some guidelines to help you, stay protected!

Reminder 1 - Carousell doesn't need your email address, phone number or redirect you outside the platform for transactions.

Please be guided on the following sample images below:

Example A

Reminder 2 - The following Images does not belong to Carousell. Be cautious of any that ask for your email or send links redirecting you to third-party sites that could be phishing scams.

Example A

Reminder 3 - Carousell does not have multiple chat support, so there's no need to visit other suspicious websites. Here's the official link for Carousell's chat support and ticket form: Ticket form.

Please refer to the Official Carousell chat support and form below:

Fake chat support below

Example A