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  1. Carousell Help Centre
  2. Carousell Support
  3. Reporting

Reporting

  • How do I contact the Support Team?
  • How can I report a user/listing?
  • How can I report a dispute with my transaction?
  • How can I report infringement of my rights?
  • What is Support Inbox and how can I use it?

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Customer support

  • Email
    10AM - 7PM, Monday to Sunday

  • Live chat (ad blocking extension may block the chat button)
    10AM - 9PM, Monday to Sunday
    (Hong Kong, Malaysia, Philippines, Singapore, Taiwan)

Contact us

  • Submit a request