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  1. Carousell Help - Frequently Asked Questions
  2. Payments & Transactions
  3. Carousell Protection (Singapore)

Carousell Protection (Singapore)

  • [Singapore] Carousell Protection is now available on Web!
  • [Singapore] My order is cancelled, how do I get my money back? How long does it take to get a refund?
  • [Singapore] Carousell Protection for Learning & Enrichment category
  • [Singapore] Contactless delivery at exclusive rates with our partners 
  • [Singapore] My payment failed, what should I do?
  • [Singapore] Extension of delivery for Carousell Protection orders
  • CarouPay is now Carousell Protection
  • [Singapore] What is Carousell Protection?
  • [Singapore] What does Carousell Protection cover?
  • [Singapore] Are there any Carousell Protection (formerly CarouPay) promo codes or discounts?
  • [Singapore] Why do I have to verify my identity?
  • [Singapore] I have placed an order but my seller is not responding
  • [Singapore] My buyer did not click on 'I have received my item'
  • [Singapore] How do I sell using Carousell Protection?
  • [Singapore] Step-by-step guide on how to sell using Carousell Protection
  • [Singapore] How do I verify my identity?
  • [Singapore] Carousell Protection for Meet-ups
  • [Singapore] As a seller, how do l cancel a deal?
  • [Singapore] Transferring Balance to Bank Account
  • [Singapore] How do I disable Carousell Protection?
  • [Singapore] What is Pending Balance ?
  • [Singapore] How do I buy using Carousell Protection?
  • [Singapore] Step-by-step guide on how to buy using Carousell Protection
  • [Singapore] What are the accepted payment methods?
  • [Singapore] What is CVV?
  • [Singapore] Fees and Payments
  • [Singapore] As a buyer, how do I cancel a deal?
  • [Singapore] Carousell Protection Refund Policy
  • [Singapore] Shipping Policy
  • [Singapore] What happens when a dispute is raised?
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