CarouPay Protection & Policies
Receive the item as listed or get your money back!
- CarouPay Protection
- Overview of the Carousell Resolution Centre
- Escalations and Resolutions Policy
- Shipping Policy
- What happens to the payment when an issue is raised?
- What if a seller does not respond after raising an issue?
- How long does it take for an issue to reach a resolution?
- As a buyer, how long will it take for me to receive a refund?
- As a seller, how long after an issue is resolved will my pending balance become available?
- Cancellations and Refunds