Need help?

iOS, Android or web? If it is about bugs and errors, do share the steps you took before you encountered the issue, starting from the time you launched the app / opened the website below.

To locate the app version, open the Carousell app, go to your profile ("Me" tab) > select "Settings" > select "About Carousell".

Carousell username (if any). A valid username must not contain Chinese characters and space.

You may chat with us by selecting the floating chat button at the bottom right-hand corner. (available 10AM–9PM on Monday to Sunday for users in Hong Kong, Malaysia, Philippines, Singapore and Taiwan)

Please specify the listing title or listing URL (e.g. If there are more than one listing, insert a comma between each.

Add file or drop files here