Need help?

iOS, Android or web? If it is about technical support, do share the steps you took before you encountered the issue, starting from the time you launched the app / opened the website below.

To locate the app version, open the Carousell app, go to your profile ("Me" tab) > select "Settings" > select "About Carousell".

Carousell username (if any). A valid username must not contain uppercase letters and space.

You may chat with us by selecting the floating chat button "Help" at the bottom right-hand corner. (10AM-6PM Mon-Fri, available for Hong Kong, Malaysia, Philippines and Singapore)

Please specify the listing title or listing URL. If there are more than one listing, insert a comma between each.

Add file or drop files here