InstantBuy is a Carousell feature that gives you full confidence when you buy secondhand. All devices with InstantBuy have undergone a 5-step certification process:
1. Verified sellers only
Only partners with a minimum of 4.9/5 rating are selected and thoroughly vetted by our team. All partners are managed by strict contractual obligations and licensed under the Secondhand Goods Dealer Act.
2. Full working condition
Phones are switched on for testing on 40+ functions, including key features such as:
- Touch screen
- Headphone jack
- Speakers & microphone
- Charging port
- Wifi connectivity
- Bluetooth connectivity
3. Aesthetically inspected
Our partners inspect the screen, edges, and corners of the devices. Any flaws will be mentioned in the listing description and shown in pictures. Conditions vary, but prices are matched accordingly – so you choose what works best for you! Here’s how phones with InstantBuy are classified into:
Like new, no scratches and defects on screen and body. No dents on the body.
Light scratches or minor dents on body visible only within 20cm, or light scratches on screen not visible when turned on.
Scratches or dents on the body visible further than 20cm and/or scratches on the screen visible when turned on.
4. Comes in a complete package
Our partners ensure that every device comes with a compatible charger and that your item is properly packaged and handled with care for delivery.
5. 12-Month Warranty
Devices with InstantBuy come with a 12-month warranty. In addition, if the item is not as described or damaged, you can return your device in 7 days and get a refund. Otherwise, you may exchange your device if you change your mind. Learn more here.