What is a general quota?
A general quota is the maximum number of active listings you may have on your profile at a time. All sellers are entitled to a general quota of 30 active listings at a time across all categories except Property, Autos, Jobs and Services. Only listings labelled as active on your profile will count towards your quota. Sellers who want a higher quota (above 30 active listings) can choose from our CarouBiz subscription plans.
How do I increase my general quota?
How will this help sellers be more successful in the marketplace?
General quotas increase the number of high-quality, desirable listings and reduce the number of low-quality listings. As a seller, you'll experience fairer visibility of your listings—which helps buyers find desired items from a variety of sellers—and higher selling success.
I see new labels on my listings. What are these?
Listings can be either active, inactive, reserved or sold.
|Active||Buyers can see these listings, make an offer or start a chat with you. Only active listings can be found and promoted on the marketplace. They are counted towards the general quota.|
|Inactive||Listings that exceed quota. They are not shown when buyers search or browse. You’ll not receive chats or offers for them. They are not counted towards the general quota.|
|Sold/Reserved||Listings that you’ve marked as sold or reserved can be seen on your profile, but buyers can no longer make an offer or chat with you. They are not counted towards the general quota.|
How do I manage my listings?
You can mark the listings you don't need, as inactive, by changing their status (subject to listing insertion limits). Bulk actions are available on the app and the web. Simply select the listings and choose an action at the bottom.
Where can I see my general quota and how many I have left?
You can see your general quota and listing insertion details on the ‘Manage quota’ page.
Listing insertions is the number of times you may create a new listing or mark a listing as active per month. It is calculated as 2 times of your general quota. If you’d like to increase your general quota or listing insertions, you may check out our CarouBiz plans.
What happens if I'm running a Bump or Spotlight on my listing that is being marked as inactive?
For Bumps, you'll receive a refund for the listings you bumped within 3 working days. The refund amount will be based on the number of remaining days for your Bump.
For Spotlights, you're only charged when you receive clicks. When your listing status switches to inactive, your Spotlight campaign will stop automatically and you'll not be charged further.