Carousell Protection is now available for listings in 'Learning & Enrichment'!
To enjoy secure and contactless payment, buyers and sellers are encouraged to transact with Carousell Protection.
When transacting with Carousell Protection for listings in the Learning & Enrichment category, please ensure that classes can be conducted within the next 7 days upon payment.
If a buyer makes payment on 15 April, classes must be conducted by 22 April. Only make payment within 1 week of the lesson date.
As a seller, how do I receive payment via Carousell Protection for 'Learning & Enrichment' listings?
1. Enable "Meet-up with Carousell Protection" in your listing for buyers to purchase via Carousell Protection.
Note: Inform your buyer to pay with Carousell Protection only if they can attend the class within 7 days from the date of purchase.
2. To ensure that you receive your payment, remind participants to tap on “I have received item” after your lesson ends.
In any case of dispute, take a screenshot of your class with date, time and screenshot of participants as proof of the service rendered.
As a buyer, how do I pay for a class via Carousell Protection?
1. Tap on "Buy Now" on the listing to get to the payment page. Ensure that the lesson is within 7 days from the date of payment.
2. Arrange lesson details with the seller in chat
3. After attending the lesson, tap on “Item Received” to release payment to the seller