[Singapore] As a buyer, how do I cancel a deal?

As a buyer, you have the option to cancel a deal as long as the seller has not shipped out the item. 

Upon cancellation, you will receive their refund according to the payment method used.

• Buyers who made payment via PayNow will receive their refunds within 24 hours.
• Buyers who made payment via DBS PayLah! will receive their refunds within 2 hours.
• Buyers who made payment via Debit/Credit card will find that no deduction was made in the first place.

Steps to cancel a Carousell Protection deal:

1. Tap on "View details"

2. Scroll down to the bottom and tap on "Cancel order" button

3. Select a reason for cancelling the deal and tap on "Cancel order"