Buyer has the option to cancel a deal as long as the seller has not confirmed the deal.
Buyer cannot cancel deal once the seller has confirmed deal.
- For payments made via FPX (online banking), you'll receive your refund in 5 working days in your bank account.
- For payments made via Debit/Credit cards, you'll find that no deduction has been made in the first place. Payment authorisation (a temporary hold on funds on your credit or debit card) will be released in 7-10 working days.
Working days : Monday to Friday, exclude weekend and public holiday. Please contact our team for assistance.
To cancel a deal:
1. Tap "View details"
2.Scroll down to the bottom and tap on "Cancel deal" button
3. Select the reason in the list and tap "cancel deal".