Carouselland Vouchers Terms of Use

  1. The following terms and conditions govern the issuance, purchase and/or use of Carouselland vouchers (each, a "Carouselland Voucher") issued by Carousell Pte Ltd ("Carousell"). The purchase and/or use of any such Carouselland Vouchers denotes acceptance of these terms and conditions.
  2. Each Carouselland Voucher is valid for use only: (a) if such Carouselland Vouchers has a valid serial number, and (b) at Carouselland Small Dreams, Big Possibilities to be held / held in Singapore on 16 August 2019 to 18 August 2019  (“Carouselland”).
  3. The value of each Carouselland Voucher is stated on the face of the Carouselland Voucher and denominated in Singapore Dollars.
  4. Each Carouselland Vouchers may be used by the person holding such Carouselland Voucher for the time being (“Holder”) towards payment for goods and/or services purchased from, and/or the charges of, any any participating vendor at Carouselland, save for any workshop held at Carouselland.
  5. Multiple Carouselland Vouchers may be used for the same transaction with a Vendor. The original Carouselland Vouchers(s) must be presented to a Vendor at the point payment is to be made to such Vendor, or such earlier time as a Vendor may require.
  6. If the aggregate value of the Carouselland Vouchers(s) presented to a Vendor is less than the amount payable to the Vendor, the difference shall be paid by the Holder in cash or such other means as the Vendor may permit. 
  7. Each Carouselland Voucher must be fully utilised when making payment. Any unutilised amount will be forfeited and shall not be refundable. 
  8. Carousell shall not be liable for or be required to replace any Carouselland Voucher which has expired or is lost, defaced, damaged, tampered with, stolen or voided.
  9. Each Carouselland Vouchers is non-refundable and cannot be resold or exchanged for cash in part or in full.
  10. Carouselland Vouchers shall not be used for or in connection with (a) any unlawful or fraudulent purpose or activity, or (b) save with Carousell’s prior approval, any business or commercial purpose or activity (including advertising, marketing or promotional materials).
  11. Each Carouselland Voucher is used at the sole risk of the Holder. A Vendor may decline to accept any Carouselland Voucher which has been unlawfully obtained, is or appears to be a counterfeit, has expired or has been voided, or is or appears to be altered, defaced, damaged, or tampered with.
  12. A Holder shall address and/or resolve any question, dispute or claim relating to any goods and/or services directly to and/or with the Vendor from whom the goods and/or services were obtained. If you are a Vendor, you agree to and represent and warrant that each item and/or services sold at Carouselland is in accordance with Carousell’s standard terms of services.
  13. The Holder must check the details of each Carouselland Voucher immediately upon the receipt of such Carouselland Vouchers. Any error or discrepancy must be notified to Carousell immediately.
  14. Each Holder and/or Vendor (as the case may be) acknowledges and consents under the Personal Data Protection Act (Cap 26 of 2012) that Carousell may ask for, collect, use, process and disclose personal information of persons who purchase, accept, use and/or make any claim in respect of, Carouselland Vouchers(s) for: 
  1. the purposes of processing your acceptance of, purchase and/or use of the Carouselland Vouchers; 
  2. to contact and/or notify you of any updates regarding the Campaign and/or to collect/redeem the Carouselland Vouchers; and you confirm that they agree to be bound by the terms of the Carousell Privacy Policy (the terms of which are deemed to be incorporated by reference in this paragraph); 
  3. complying with any law and/or requirement(s), order(s) and/or request(s) of any regulatory, supervisory, governmental or quasi-governmental or other authority, court of law, tribunal or person, whether in Singapore or any other jurisdiction; and
  4. any investigation, proceeding or enforcement action relating to the Carouselland Vouchers.
  1. Each Vendor shall not have authority to contract or make any representations, undertakings or warranties on behalf of Carousell and shall not have authority to contract or make any representations, undertakings or warranties on behalf of Carousell.


Vendor Reimbursement of Carouselland Vouchers Terms of Use


  1. Each Vendor must redeem the accepted/used Carouselland Vouchers on the last day of Carouselland (i.e. 18 Aug 2019), between 6.00pm - 10.30pm (“Redemption Period”) at the designated Carousell booth. 
  2. Carouselland Vouchers not redeemed within the Redemption Period will be forfeited with no entitlement to any reimbursements, refund and/or exchange for cash or kind. Carousell shall not be responsible for any unauthorised redemption, howsoever arising (even if the Holder and/or Vendor had informed Carousell that the Carouselland Voucher had been lost or stolen).



  1. These terms and conditions may be modified by Carousell from time to time as Carousell considers appropriate.
  2. No person other than Holders, Vendors and/or purchasers of the Carouselland Vouchers shall have any right to enforce any term of these terms and conditions and notwithstanding any term herein, the consent of any third party is not required for any variation (including any release or compromise of any liability) or termination of these terms.
  3. These terms and conditions may be translated into other languages but in the event of any inconsistency, the English version shall prevail over any other version.
  4. These terms and conditions, and the purchase and/or use by any person of Carouselland Voucher(s), shall be governed by Singapore law. In purchasing and/or using any Carouselland Voucher(s), each such person agrees to submit to the exclusive jurisdiction of the Singapore courts. 
  5. In these terms and conditions, the words “include” or “including” shall be deemed to be followed by “without limitation” or “but not limited to” whether or not they are followed by such phrases or words of like import, and “otherwise” shall not be construed as limited by words with which it is associated.
  6. By participating in the Campaign, the use, acceptance and/or purchase of Carouselland Vouchers, you will be deemed to have read, understood and agreed to be bound by these terms and any other requirements set out in any related promotional material and all amendments, additions, replacements, modifications as may be made from time to time by Carousell. 
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