The first time might seem a little daunting but don't worry, we're here to help you out. Here's an overview on how to buy using CarouPay:
Need more information? Check out our step-by-step guide!
a.How long does it take to receive the item?
Seller has 6 days to confirm deal and mail out item, you can check the delivery status in order detail page.
It depends on your address, how long it takes to receive an item. You should receive your item within 7 days from the day seller has mailed out. In case you don't receive the item during this period please check with your seller. Alternatively you can raise a dispute via Carousell application and our support team will help you out.
Have more questions? Submit a form request here. Thank you for taking the first step towards making transactions easier and our marketplace safer!