What is Carousell Protection fee?
Our goal is to provide you with a safe and secure buying experience. To be able to do that, we charge a small fee to buyers at 2% of the item and delivery price.
We accept DBS PayLah!, Singapore and international Visa/Master/American Express debit and credit cards.
For payments via DBS PayLah!, we're currently running a 2% discount for your purchase. This is how it'll look like on your payment summary page if you're paying with DBS PayLah!:
For sellers, Carousell Protection is free with no extra charges on your successful Carousell Protection transactions.
Carousell Protection fee is made visible on the payment summary page before you make your purchase.
How do I set up my payment method?
Setting up your payment method is simple and fast. Set it up once and you are all set to Carousell Protection! Check out our step-by-step guide for buying with Carousell Protection.
Why is there a $0.50 charge when I add my credit card?
You will receive an authorisation charge of SGD$0.50 from the bank when you link your credit/debit card for good standing. Don't worry, this amount won't actually be charged and will not reflect in your bank statement.