What is a third-party service fee?
All Carousell Protection transactions are supported by Stripe, our third-party service provider for online payments. Hence, a third-party service fee will be charged for each transaction you make via Carousell Protection in order to process your payments by debit/credit card. This fee is only applicable to buyers.
DBS PayLah!: $0
The fee is waived for payments made via DBS PayLah!.
Singapore Visa/Master card: 2% + SGD 0.20
International Visa/Master card: 3% + SGD 0.30
American Express card: 3% + SGD 0.30
For sellers, Carousell Protection is free with no extra charges on your successful Carousell Protection transactions.
How do I set up my payment method?
Setting up your payment method is simple and fast. Set it up once and you are all set to Carousell Protection! Check out our step-by-step guide here.
Why is there a $0.50 charge when I add my credit card?
You will receive an authorisation charge of SGD$0.50 from the bank when you link your credit/debit card for good standing. Don't worry, this amount won't actually be charged and will not reflect in your bank statement.