Carousell will be providing a goodwill promo code to all affected users from the recent FPX refund delays for cancelled ‘Buyer Protection’ orders. Affected users will be receiving an email containing the promo code details starting from 29 November 2023.
Promo code details
- RM20 off with minimum spend of RM40
- You may use this voucher on any ‘Buy’ button listings till it’s expiry on 31 December 2023
- Applicable only on any listings with the ‘Buy’ button
Terms & Conditions
- The promo code issued under this promotion is subject to the terms and conditions as set out in our Terms of Service located at <https://support.carousell.com/hc/en-us/articles/360038207054-Terms-of-Service-Malaysia->.
- This promotion commences on 29 November 2023 and will run till 31 December 2023 at 11:59PM (“Validity Period”).
- The promo code is limited to one (1) redemption per Carousell Account.
- Promo codes may only be used on Buyer Protection listings. All Buyer Protection enabled listings are subject to the terms and conditions as set out in our Terms of Service.
- This promotion may not be stacked with other manual promo codes on the order.
- Any promo code that is not utilised within the Validity Period will be automatically forfeited without liability to you.
- All promo codes issued under this promotion are not replaceable, transferable, exchangeable or non-refundable.
- Carousell reserves the right to determine the eligibility of each transaction and refuse the provision and/or utilisation of any promo code if we reasonably believe that the transaction is in breach of these Terms & Conditions or our Terms of Service, unauthorised, fraudulent or otherwise unlawful.
- Notwithstanding anything to the contrary contained herein, Carousell has the absolute discretion at any time and from time to time to determine the eligibility of any transaction and/or your eligibility to participate in this promotion, and shall not be obliged to give any reason therefore. The decision of Carousell on all matters relating to or in connection with the promotion shall be final, conclusive and binding on you. No correspondence or claims will be entertained. Carousell shall not be obliged to disclose any matter relating to the promotion to you.
- Carousell shall not be liable in any way for any injury, loss, damage or expense arising out of or in connection with the promotion, however so arising, including without limitation, any loss, (including lost opportunities), arising from any late or non-notification, any technical hardware or software breakdown, malfunction or defects, failed delayed or incorrect transactions, lost or unavailable network connections or any notice that is lost or misdirected.
- Carousell shall not, at any time, be responsible or held liable for any loss, injury, damage or harm suffered or incurred by or in connection with the use of any promo code by you or any person. Nothing in this agreement shall limit or exclude the liability of Carousell for: (A) death or personal injury; (b) fraud or fraudulent misrepresentation; or (c) any liability that cannot otherwise be limited or excluded by applicable law.
- Carousell may vary these terms, suspend and/or terminate all or any part of the promotion offered hereunder without any notice or liability to any party.