Carousell Help Centre
Payments & Shipping Transactions
Buyer Protection (Malaysia)
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Articles in this section
[Malaysia] My order is cancelled, how do I get my money back? How long does it take to get a refund?
[Malaysia] What is Buyer Protection?
[Malaysia] What does Buyer Protection cover?
[Malaysia] Step-by-step guide on how to buy using Buyer Protection
[Malaysia] Step-by-step guide on how to sell using Buyer Protection
[Malaysia] What are the accepted payment methods?
[Malaysia] My payment failed, what should I do?
[Malaysia] Shipping: What if my parcel gets lost?
[Malaysia] How do I raise a return request?
[Malaysia] What happens when a return request is raised?
[Placeholder][Malaysia] Returns and Warranty for Certified devices