How can I report a 7-Eleven Convenience Store Cash on Delivery dispute?

If you encounter an issue with an item that was shipped by 7-Eleven, contact Carousell within 24 hours of collecting the item so that we can help you out.

Provide us with your username, the other party's username and the title of the listing involved and we'll be in touch with you shortly. Do also send us photos of the item received by adding an attachment.

At the same time, we advise getting in touch with the seller to inform him/her of any concerns you have with your purchase.

 

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