What is Response Rate?

Response Rate is the percentage of new chats and offers that a user responded to within 24 hours of receiving them. Replying to a message, or accepting/declining an offer is considered a response.

Response Rate is split into 3 buckets:

• Very Responsive
• Mostly Responsive
• Not Responsive

For new users without any chat interaction, Response Rate will not be displayed!

To improve your Response Rate, do the following within 24 hours:

• Accept or decline offers
• Reply to new messages