What are Carousell Coins?

Carousell Coins allow you to buy Carousell features like Bumps and Listing Fees. 

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How do Carousell Coins work? 
It’s simple: you get Carousell Coins using money, and then use the Coins on Bumps or Listing Fees. 
 
What can I buy using Carousell Coins? 
Carousell Coins can be used to get Carousell features, like Bumps or Listing Fees. You can’t use Coins on other goods or services on the marketplace. 
 
Do note that Carousell Coins bought in Singapore can only be used on listings in the Singapore marketplace. 
 
How do Carousell Coins benefit me?
We’re giving bulk discounts when you get bigger bundles of Carousell Coins! You can now save up to 25% with Coins, compared to a normal in-app purchase. 
 
How much money is 1 Carousell Coin worth?
100 Carousell Coins allow you to purchase S$1 worth of Carousell features. Getting bigger bundles of Coins will give you more Coins per dollar!
 
How do I buy Coins? 
There are 2 main methods to get Carousell Coins. First, via in-app purchase on our iOS or Android apps. 
 
Alternatively, you can get Carousell Coins using credit card or PayPal. This method gives you higher savings compared to the in-app purchase method (up to 25% savings)!
 
Are Bumps more expensive because of Carousell Coins? 
No, we’ve kept Bump prices the same. 
 
For each of the Bump prices:
S$2.98 = 298 Coins
S$6.98 = 698 Coins
S$14.98 = 1,498 Coins
 
In fact, with the discounts you get from getting bigger bundles of Carousell Coins, Bumps are now cheaper than before. 
 
How do I check my Carousell Coin balance?
You can check your Carousell Coin balance on your profile page, by looking at the Coins” tab. 
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Your Carousell Coin transaction history will be available soon, under the History” tab of the Carousell Coins page. 
 
Do Carousell Coins expire? 

Yes.

Carousell Coins that are purchased will expire 12 months after they are added to your balance.

During special promotions or campaigns, Carousell Coins may be allocated to your account at no costs to you. Such free Carousell Coins will generally expire 30 days after they are added, unless otherwise stated in the relevant terms and conditions.

In other words, each bucket of Carousell Coins added to your balance will have its own expiry date. To ensure that you get the most out of your Carousell Coins, the Carousell Coins with the earliest expiry will always be spent first.

You can read more about it here!

Can I convert Carousell Coins back into money? 
No. Carousell Coins are non-refundable, and can’t be converted back into money once purchased.

Can I transfer Carousell Coins to another Carousell Account/User?
No. Carousell Coins are non-transferable.

Are there any Terms of Service for the purchase of Carousell Coins?
Yes. You can read our full Terms of Service here.
 
 
 
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