How do I mass delete/archive chats?

This feature is currently only available on Carousell Web.

  1. Go to to access your Chat conversations
  2. Select the top left chat box to select all chats 
  3. Select "Archive"/"Delete"

If you want to delete all of your chats, be sure to "Load more" chats before performing steps 1-3. "Load More" only loads 10 chats at a time.

Note: For web chat delete, there will not be a confirmation message to prompt you to confirm your decision. 

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