How do I mass delete/archive chats?

This feature is currently only available on Carousell Web.

  1. Go to https://carousell.com/inbox/ to access your Chat conversations
  2. Select the top left chat box to select all chats 
  3. Select "Archive"/"Delete"

If you want to delete all of your chats, be sure to "Load more" chats before performing steps 1-3. "Load More" only loads 10 chats at a time.

Note: For web chat delete, there will not be a confirmation message to prompt you to confirm your decision. 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.