I'm seeing a "Error 1006" page

If you're trying to login to your Carousell account on a web browser and you encounter "Error 1006", this is because the network you're using to access Carousell may be marked as malicious by our security system.

As we constantly upgrade our servers and improve security on our platform, our servers will automatically block out IP addresses that are found to be malicious and/or suspected of engaging in malicious activity. IP address blocks are usually temporary and are used as a safety measure against potentially malicious activity, and may be lifted upon verification.

If you're constantly facing this error, try switching to another wifi network or use data network to access Carousell. You may file an appeal here with your account details and a screenshot of the Error 1006 page you are seeing.

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