Why can't I join a Group?

Users will be blocked from Groups if they are found to be abusing their rights as a member of the Group. Users exhibiting the following may be blocked by Groups admins or moderators:

  • Posting irrelevant listings in Group
  • Posting duplicate listings in Group 
  • Leaving rude comments on other members’ listings 
  • Touting in Group
  • Inappropriate reporting of listings in Group

If you have been blocked from a Group and would like to appeal to be added back, we encourage you to try to resolve such issues with the Group admins or moderators independently.

Decisions on whether users are blocked from a Group are made by the admins or moderators of the Group and not by the Carousell team to preserve the autonomy of being a Group Admin.

If you would like to contact a Group admin or moderator, view the "Members" in that particular Group to identify the moderators/administrators and contact them through any of their listings.

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