If you have forgotten your Carousell account password, follow the steps below, or skip to the end for a direct link to the password reset page:
Mobile app
- Launch Carousell app and select 'Log in'
- Tap on 'Forgot Password?'
- Enter your registered email address and a password reset link will be sent to you
Carousell Web*
- Select the ‘Login’ option on the top menu of your browser
- Click on the ‘Forgot password?’ option
- Enter your registered email address and a password reset link will be sent to you
Alternatively, you may get right to the password reset page from here to reset your password.
*Some icon arrangements may differ on mobile browser view
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