How do I sign up for a Carousell account? – Carousell Help - Frequently Asked Questions

Already have an account? Log in at https://carousell.com/login.

Signing up on Carousell App

Upon launching the Carousell app for the first time, you will be prompted to sign up or log in with Facebook, an email address or Google+.

1. Sign up via Email

To create a Carousell account using your email address:

Select 'Sign up for an account'
Add a profile photo
Enter your choice of Username, Password, City, and Email Address
Tap on 'Create my account' and you're ready!

Your Carousell account will be created immediately and you’ll be logged in to your new brand new Carousell account!

2. Sign up via Facebook

To create a Carousell account using Facebook, you’ll need to have a verified Facebook account. Here are the steps:

Select 'Continue with Facebook'
You'll be able to choose to sign up using details from your Facebook app (if you have it installed), or by manually entering your Facebook credentials. To be sure, we recommend selecting 'Log in with Phone Number or Email Address' to sign up with the intended Facebook account
Then, select 'Log in' and depending on the username availability, you may be redirected to a page for you to change your Carousell username

That's it! For future logins, simply tap on 'Continue with Facebook'.

3. Sign up via Google Mail

If you have an existing Google Mail account or want to sign up for one, select the Google option on the app home screen. When prompted, just sign in to your existing Google+ account or create a new one!

Thereafter, you should receive a verification email from us to verify your account. You’ll be required to verify your Carousell account in order to sell on the marketplace.

4. Sign up via Apple (for iOS users only)

To create a Carousell account via Apple, you need:

An Apple ID that uses two-factor authentication
To be on iOS 13 or later
To be signed in to iCloud with this Apple ID on your Apple device

If you're unsure of your Apple ID, go to the Settings app then tap on your name. Your Apple ID should be displayed on the screen. Here are the steps:

Select "Continue with Apple"
Check that your Apple ID and information is correct
Tap on "Continue" and confirm with a quick Face ID, Touch ID, or device passcode to sign in. If you don't have Face ID, Touch ID, or passcode set up, enter your Apple ID password.

Signing up on Carousell Web

To create a Carousell account on a web browser (Chrome, Safari, Firefox), simply perform the following steps*:

Go to https://carousell.com/signup
Enter your choice of username, a secure password, your country, and a valid email address
Enter your mobile number and tap on 'Verify'
You should receive a 6-digit confirmation code via SMS (Digits by Twitter)
Enter the code to verify your mobile number

Once all the necessary fields are filled and you’ve checked “I’m not a robot”, the “Sign up” button should be clickable and your account will be successfully created!

Thereafter, you should receive a verification email from us to verify your account. You’ll be required to verify your Carousell account in order to sell on the marketplace.

Alternatively, you may sign up using your Google account:

If you're logged into your Google account on Chrome or Firefox 2, you'll see a 'Sign in to Carousell with Google' prompt at the top right-hand corner of the home page. Select a Google account to sign up with and your Carousell account will be created.

*Some icon arrangements may differ on the mobile browser view

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